ISO Brochure: Involving Consumers - Why and How?

This brochure aims to provide national standards bodies (NSBs) – both member bodies of the International Organization for Standardization (ISO) and national committees of the International Electrotechnical Commission (IEC) – as well as other standards development organizations (SDOs), with practical guidance on achieving consumer participation in standardization. It covers why and when to involve consumers in standardization, the value that consumers bring to standards development, how to organize effective consumer participation and defining who is a consumer representative. The brochure also deals with ISO’s Committee on Consumer Policy (COPOLCO), funding and training of consumer  representatives, and resources and links for further study. Case studies show how these different issues have been addressed, especially in a national or regional context.

APEC - Specialist Regional Bodies (SRBs)

Elements of Standards and Conformance Infrastructure

The Standards and Conformance Infrastructure, comprising metrology, standards and accreditation, and conformity assessment impacts on the simplest daily activities, such as the accuracy of an alarm clock, the way seatbelts in a car operate, and the safety of food. The same technical infrastructure also underpins the complex technologies and industrial processes that drive economic growth.

USAID: Standards, Metrology, Conformity Assessment and The TBT Agreement

A Desktop Reference Handbook

The Vietnamese Directorate for Standard and Quality (STAMEQ) of the Ministry of Science and Technology (MOST) has requested technical assistance from the U.S.Agency for International Development (USAID) funded Support for Trade Acceleration (STAR) project to develop a handbook on metrology, standards, conformity assessment, and the TBT Agreement. This handbook is the result of that request.

The handbook reflects basic concepts developed by numerous national, regional, and international MAS-Q organizations such as ISO, IEC, the WTO, the World Bank, Codex, BIPM, ILAC, IAF, ITC, NIST, ANSI, SIM, and many others.

UNIDO Background Paper for 42nd Meeting of ISO DEVCO

Standards for Energy Efficiency, Water, Climate Change, and their Management

This paper provides background information on climate change; water; and energy efficiency issues. It discusses how ISO and its liaison partners are working to develop international standards in these areas; and it outlines the role standards can and will play to assist developing countries in dealing with these issues. This document was jointly developed by the Energy Efficiency Unit of UNIDO, under the general guidance of Mr. Marco Matteini, and the ISO Central Secretariat, coordinated by Mr. Beer Budoo, for the express purpose of providing background information for discussion at the 42nd Meeting of ISO DEVCO on 12-13 October 2008 in Dubai, United Arab Emirates, breakout group on "Standards for Energy Efficiency, Water, Climate Change, and their Management".

UNIDO: Role of standards

A guide for small and medium-sized enterprises

In the globalized marketplace following the creation of the World Trade Organization, a key challenge facing developing countries is a lack of national capacity to overcome technical barriers to trade and to comply with the requirements of agreements on sanitary and phytosanitary conditions, which are now basic prerequisites for market access embedded in the global trading system. The World Trade Organization has adopted two important agreements in these areas: the Agreement on Technical Barriers to Trade and the Agreement on Sanitary and Phytosanitary Measures (both available at

ISO - World Standards Day 2013

International standards ensure positive change - 14 October 2013

It has always been a changing world, but the pace of change today is accelerating still further. The international community is facing many new challenges, not least shifting global markets and serious economic issues around the world, as well as continuously evolving ones such as climate change or social responsibility.

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Complaints Centre


Consumers and businesses



Click below for consumers' incident report form


Click below for business incident report form.

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Standards Map provides comprehensive, verified and transparent information on voluntary sustainability standards and other similar initiatives covering issues such as food quality and safety.

Click here for About Standards Map

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