A decision to implement a QMS may be the organization’s first real contact with the world of ISO 9000 – especially if it is an SME – and many turn to an external consultant for help. ISO 10019:2005 provides guidance for the selection of quality management system consultants and the use of their services. It is intended to assist organizations when selecting a quality management system consultant. It gives guidance on the process for evaluating the competence of a quality management system consultant and provides confidence that the organization's needs and expectations for the consultant's services will be met.